Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use QALAM.
Our Commitment to Privacy
At QALAM, we are committed to protecting the privacy and security of educators and students who use our exam grading platform. This Privacy Policy describes how we collect, use, store, and protect your information when you use our mobile application and related services.
We believe in transparency and your right to control your personal information. This policy is designed to be clear and comprehensive, explaining your rights and our responsibilities regarding your data.
Information We Collect
Personal Information: When you create an account, we collect your name, email address, and phone number.
Educational Content: Exam data, question sets, answer keys, and OMR sheets you create within the app.
Usage Data: Information about how you use our app, including features accessed and time spent.
Device Information: Device type, operating system, and app version for technical support.
Camera Data: Temporary access to camera for scanning OMR sheets (images are processed locally and not stored).
How We Use Your Information
Provide and improve our exam creation and grading services
Process and store your exams, questions, and grading results
Send important updates about your account and app features
Provide technical support and respond to your inquiries
Analyze usage patterns to improve app performance and user experience
Ensure app security and prevent fraudulent activities
Data Security & Protection
All data is encrypted in transit and at rest using industry-standard encryption
Your exam data is stored securely in Firebase with strict access controls
We implement regular security audits and monitoring
Access to your data is limited to essential personnel only
We never sell, rent, or share your personal information with third parties
OMR scanning is processed locally on your device for maximum privacy
Data Sharing & Third Parties
We do not sell or rent your personal information to anyone
Limited data may be shared with service providers (Firebase, analytics) under strict contracts
We may disclose information if required by law or to protect our users' safety
You control who can access your exams and results within the app
Student data is never shared outside your organization without explicit consent
Your Rights & Choices
Access and download all your personal data and exam content
Correct or update your account information at any time
Delete your account and all associated data permanently
Control who can view and access your created exams
Opt out of non-essential communications
Request data portability to export your exams and results
Data Retention
We retain your personal information and exam data only as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained until you delete your account
- Exam Content: Stored as long as your account is active, or until you delete specific exams
- Usage Analytics: Aggregated data may be retained for up to 2 years for service improvement
- Backup Data: Automatically deleted within 30 days after account deletion
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. When we do, we will:
- Notify you through the app
- Update the "Last Updated" date
- Post the new policy on our website